The EY global mindset

Cathy Ng, Hong Kong

How has working in EY help to expand your understanding of the different cultures globally?

EY always encourages and provides opportunities to employees to grow and learn both personally and professionally. My secondment to EY London has allowed me to develop a global mindset by working with individuals from different backgrounds and cultures. It is interesting to know that there are different ways of looking at the same thing and therefore, bringing different insights and ways of improving our work.


What are some of the things you have learnt after your international project with EY overseas?

Working in a diverse group has allowed me to understand different cultures, which in turn has equipped me to better manage multicultural teams across borders.


Have you worked in a team project with people of different nationalities before? What was the experience like?

London is a multicultural city and working in EY London has offered me a chance to work with people all over the world. I have worked in a team with people from the UK, the US, Ireland and Cayman Islands. There were definitely differences in the way we do our work but we all had a common goal to drive the work to the finishing line together. The experience was rewarding.


Are there any benefits to be bilingual at EY?

As a global firm, being bilingual is definitely advantageous. Most of my clients are with operations in Hong Kong and therefore this requires communication and coordination between London and Hong Kong. The fact that I know the colleagues from my home office definitely helped to contribute the success of the projects. Some of my client contacts in London are actually from Hong Kong and being able to speak a common language with your clients helped to build up the business relationship further.


What are your future aspirations regarding the global business and opportunities?

With my secondment experience, my cultural awareness has increased and also expanded my global network. This will help me to progress further in my career as a future leader. I would encourage everyone to go for any opportunity to live and work in another country for future development.


How does technology help build your global mindset?

Technology breaks the geographic boundaries and enables people from different geographic locations to work together. You don’t need to be physically together to get the work done. We have a Global Talent Hub based in India for EMEIA and with the difference in timezone, when I go to work the next day morning, the work assigned has been done already and the onshore team continues the work.


Have you learnt about new cultures or ways of working as a result of being with EY?

Definitely yes! I’m happy that I got the chance to work in the London office and will share what I’ve learned with my home office!


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